Yes, Ski Butlers was acquired by Alterra Mountain Company in September 2022. Alterra is improving our already legendary service with additional capital, resources and expertise across our portfolio. Read more about the acquisition here.

Simply book your reservation online, by calling Ski Butlers or through your accommodations. We will deliver all your equipment rentals directly to you on the date and time of your choosing, offer full-support throughout your rental and will pick all your equipment up after your final ski day.

Make your best vacation decision today! More time on snow, more time with loved ones and more time enjoying your vacation.

Ski Butlers Express is a same-day rental service that has your gear ready at the resort base, allowing you to pick it up and head straight to the slopes without delay. Guests can reserve in advance to guarantee availability and choose from high-quality skis, snowboards, boots, poles, and helmets suited for all skill levels. The Ski Butlers Express team is on-site to assist with any adjustments or gear swaps, making it easy to enjoy a hassle-free ski experience.

Ski Butlers premium package are skis created by Parlor and Wagner, two ski companies specializing in custom skis. We worked with their designers to create skis specifically designed for the resorts our customers will be skiing at. We also partnered with Whitespace to offer a premium snowboard designed by Shaun White. Read more about our premium package here.

This is our #1 question and we have it covered. Sit back and relax, as we bring a variety of boot sizes to ensure a guaranteed perfect fit for every renter.

We're on our way. Simply call or text to let us know what's not quite right and we'll be there within one hour. Boots feel a bit off? No problem, we'll bring a variety of other options. Skis too long or too short? We've got plenty of inventory to find the perfect pair.

We pick all your equipment up from your accommodations between 4-8pm on your final rental day. If you have a special pickup request, simply let us know the details and we will make sure to accommodate. You do not need to be present for pick up.

Applicable to Deer Valley, Mammoth, Palisades Tahoe, Steamboat, Stratton, Winter Park, Big Bear, Blue Mountain, and Tremblant. 

An additional benefit of using Ski Butlers at the above resorts is our dedicated support and pickup meeting areas on-mountain and in key areas of the villages. Ski Butlers signage is easily seen around these resorts so it is simple to coordinate your support and pickup needs.

Yes, as long as there is inventory available, you are more than welcome to switch as much between skiing and snowboarding as you like.

Ski Butlers uses dynamic pricing to manage our demand, to ensure we can deliver the same exceptional service to all our customers. If you need to add more renters to your order after your initial booking, their package price may be different from existing renters.

We have a two day and one renter minimum the majority of the ski season. We have a three day and two renter minimum per order from 12/26/24-1/3/25 and 2/13/25-2/17/25

Ski Butlers has one of the least restrictive cancellation policies in the ski industry. If you cancel you order 24 hours or more before your scheduled delivery date and time, there will be no penalty or charge for canceling. If you cancel your order within 24 hours of your scheduled delivery date and time, you will be charged 25% of the order total.

We charge the credit card after the delivery at your accommodations. This is to ensure we know you are more than satisfied with our service and equipment. During the booking process, your credit card is used to hold your reservation only.

Absolutely not. We don't have any hidden fees. Our pricing include skis, boots, poles and our full delivery, support and pickup services. Helmets, goggles, high performance boots and damage coverage are add-ons.

Ski Butlers Plus will keep all your historical information on file for easy and fast reservations during future bookings. Login 24/7 to make a new reservation, re-book past reservations, and see your entire history with Ski Butlers.

Yes we do! Save 20% if you are active duty, reserve or retired member of the U.S. Armed Forces. Head over to our partners page and click on the GovX logo to activate your discount.